B2B companies today have a strong desire to create better digital solutions for their buyers, recognizing innovative customer experience (CX) as a key ingredient to success in current markets. While the desire and intention to create disruptive digital customer experiences READ MORE
Our mental health clearly affects all aspects of our daily life—including the way we do business and conduct ourselves in the workplace. However, due to the nature of conditions such as anxiety, addiction, depression and the like, problems can go undetected READ MORE
Along with the excitement that comes with a new decade, 2020 brings a lot of speculation on the economy, including a focus on what we call recession proofing. While business owners don’t know for sure if a recession will hit in the near future, READ MORE
WHY ARE PODCASTS SO POPULAR TODAY? You may be surprised to learn that the first podcast dates back to 2004, when former MTV video jockey Adam Curry and software developer Dave Winer developed what is largely considered the first podcast. READ MORE
SEO is often touted as one of those essential business practices that are simple enough to do yourself. After all, you probably have the power to edit your business’s website, so you can stuff pages with keyword phrases, sprinkle links READ MORE
Effective leaders know they need to be excellent at emotional intelligence (EI), the skill of knowing and managing our own and others’ emotions. After all, the only things we can control in life are our thoughts, feelings, and behaviors, and if we can manage those, READ MORE
On December 20, 2020, both chambers of Congress announced that they had agreed on a new stimulus bill, which the President ultimately signed into law. Here are the key issues the bill addresses for small business owners: Key Provisions: READ MORE
Cautious optimism surrounding the recent approval of the coronavirus vaccine may have us hoping for the best, but as the virus continues to rage, it’s still not business as usual. Maybe it never will be. We’ve had to pivot, to READ MORE
Even before the pandemic necessitated moving to remote work for thousands of people, it’s been trending upward, growing 173 percent since 2005. Another 2018 study showed that about 70 percent of the entire global workforce telecommutes at least one day READ MORE
The performance review. Dreaded equally, in some cases, by the giver and the receiver, but it doesn’t (and shouldn’t) have to be that way. If you’ve never written or delivered a performance review to an employee, or if the thought READ MORE
